LinkedIn Integration Troubleshooting

Use the section below to judge when to escalate issues with Bullhorn Support or when to contact LinkedIn Support directly.

Escalate to LinkedIn via Bullhorn

Use the following list to understand what issues require an escalation to LinkedIn via Bullhorn Support.

  • Jobs not showing on 1-Click Export

  • Candidate was exported to ATS but doesn't display in Bullhorn

  • InMail Notes/Messages not syncing

  • Job was published to LinkedIn but isn't showing up

  • Applications from LinkedIn are not flowing into ATS

Open a Ticket with LinkedIn Support

Use the following list to understand what issues require opening a ticket with LinkedIn Support directly.

Create a LinkedIn Support ticket here.

  • Unable to enable ApplyConnect

  • Company name not appearing in dropdown

  • Contract and cost related questions

  • Questions pertaining to Job Slots

  • Questions pertaining to Mapping

  • Questions around configuring a LinkedIn Recruiter account from within LinkedIn

  • Specific questions around the new LinkedIn RSC functionality and how it differs from the old functionality

  • Specific questions around the LinkedIn ApplyConnect functionality