QuickBooks Vendor Payables Errors

Overview

If you encounter an error while sending an data over to QuickBooks, Bullhorn Back Office will display a on the Receivables dashboard.

Most errors are often due to either the imported data missing information, such as an account or item name, or QuickBooks not being configured properly to receive the data.

Below are some general troubleshooting tips for resolving common errors.

Determining the Error

You can determine the error by hovering your mouse pointer over the symbol to display the error message.

Clicking the symbol will pull the error message into a popup window so you can view the whole message.

 

Troubleshooting Vendor Errors

Error

"There is an invalid reference to QuickBooks Vendor "[Vendor Name]" in the Bill. QuickBooks error message: Invalid argument. The specified record does not exist in the list."

Cause

This error indicates that the vendor record does not exist in QuickBooks.

Resolution

Confirm that the vendor has been entered in QuickBooks and perform a QuickBooks list refresh. Then, have the client try exporting the record again.

Error

"A Job/Customer could not be found connected to "", please make sure there is a Billing Contact with this Integration Name​"

Cause

This error indicates that the QuickBooks Name is missing from the invoice and happens when the invoice generates before the QuickBooks Name field is completed on either the Company or Department/Billing Contact record associated with the invoice.

Resolution

Make sure the QuickBooks Name field is completed on either the Company or Billing Contactrecords.

Note: If this field is not complete, invoices will continue to generate without the QuickBooks Name.
  • Company Record



  • Billing Contact Record



Error

"There was an error creating the Customer "CustomerName":The string "FieldValue" in the field "FieldName" is too long."

Cause

Any error referencing a field being too long is due to the entered field value being larger than QuickBooks' set character limit for the given field.

Resolution

Edit the values on the listed field to fit within the QuickBooks character limit.