Location Services
Overview
requires that your location be accessible when you record punches.
Depending on your setup, there may be a Geofence in place for punch capture. This means there is an allowed location in which punches should be recorded. If you are outside of the Geofence, your punches may be recorded or restricted. If
cannot determine your location, your punches may also be restricted.About Location Services
Allow Location Services
For best results, allow
to access your location while the app is running. Location Warnings & Errors
Warning
- If you receive a "Warning: Outside authorized distance" message, proceed with the following options:
- Touch Ok to record a punch with your current location.
- If you want to move to an area that is closer to the designated work location before you record a punch, touch Cancel to discard the punch.
- No punch will be recorded if you touch Cancel.
- If you believe that the Geofence or allowed work location needs to be reset or adjusted, please speak to your manager.
Error
If your clock is set to reject punches outside of the Geofence and you attempt to generate a punch, you will receive an "Error: Outside authorized distance" message and your punch will not be recorded.
- Before a punch can be recorded, you must move inside the Geofence.
- If you believe the Geo Fence needs to be adjusted, speak to your manager.
Location Services Disabled
Many
setups require your location to be accessible while the app is running.Was this helpful?
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