Troubleshooting Auto Draft

This feature is only available for Bullhorn ATS.

Auto Draft automatically creates VMS submittal drafts when recruiters shortlist candidates in Bullhorn ATS. This feature eliminates the manual step of opening Sync to create a draft, reducing submittal time from minutes to seconds.

Use the following information to troubleshoot any issues with Auto Draft functionality.

Issue Root Cause Resolution Steps

Draft not created after job submission saved

Job submission status not in configured trigger statuses

  1. Verify selected statuses in Account Features

  2. Confirm submission status matches configuration

Draft not created after job submission saved

VMS job does not exist in Sync database

  1. Verify job was created by VMS Sync

  2. Check job sync status in Sync

Draft not created after job submission saved

Position has no submittal form

  1. Verify submittal form exists for the VMS position

  2. Manually re-sync position in VMS Sync Admin Tools

Draft not created after job submission saved

Sync cron job has not run yet

  1. Wait 20 seconds for next cron cycle

  2. Check Report tab on VMS Sync Account Details for subscription event retrieval logs

Draft fields are not populated

Submittal mappings not configured

  1. Review submittal mappings in Admin Tools

  2. Configure mappings for required fields

Subscription not created when feature enabled

Bullhorn ATS API connection issue

  1. Verify VMS Sync credentials are valid

  2. Check Report tab on VMS Sync Account Details for subscription creation failure

Drafts continue to be created after disabling feature

Feature disabled but subscription still active

  1. Toggle feature OFF

  2. Verify subscription deletion in Account Reporting

Deleted job submission does not delete draft

Draft already submitted to VMS

  1. Drafts cannot be deleted once submitted

  2. This is expected behavior