Common Troubleshooting Topics
This is a compiled list of the most common Jobscience troubleshooting topics. Clicking any of the links will take you to a page with more details and resolution steps.
General
- Unable to View Jobscience Recruiting Objects and Records
- Package Install Error When Upgrading the Jobscience Recruiting Managed Package
Contacts and Resumes
- "Unable to Obtain Exclusive Access to this Record" Error When Editing a Candidate Record
- Insufficient Privileges Error When Clicking Update GeoLocation on a Contact Record
- File Larger than 4MB Error When Parsing a Resume
- Duplicate Contact Records Created When Updating Resumes in Resume Power
- Error Parsing Resumes in an Upgraded Sandbox
- Uploading a Resume Does not Generate a PDF or Display in the Resume Viewer
Jobs and Job Posting
- Broadbean Authentication Error When Posting Jobs Via Broadbean
- Jobscience Classic Recruiter Notification in Lightning Experience
- Error Closing a Job with the Close Job Order Wizard
Short Lists
- Insufficient Privileges Error When Trying to View a Short List
- Customizing Short Lists
- Error When Sending Mass Mail from a Short List
Sourcing Center
- Sourcing Center Boolean Search Returns More Candidates Than Expected
- Add or Remove Views in Sourcing Center
- Fields That Can Be Added as a Custom Filter in the Sourcing Center
- How to Add Taxonomies and Taxonomy Skills
AMS
- Insufficient Privileges Error in the AMS When Moving a Candidate to a Different Stage
- Error When Reverting a Candidate's Stage in the AMS
- SObject Error When Rejecting a Candidate in the AMS
- Add Additional Substages to a Stage in the AMS
Forms
Customer Community
Meeting Blocks
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