Edition: Enterprise Audience: All Users

Manager's Toolkit: Repeat Business

The Repeat Business report looks at Total Sales by Organization (customer) and is run over the last twelve months by default.

This report is part of the Slice & Dice Manager's Toolkit.

Key Questions This Report Helps Answer

  • How frequently and how much are we generating for our biggest customers?
  • What opportunities do we have to reconnect with customers we haven’t worked with for X months?
  • Which customers have generated the most revenue for the business over the last 12 months?

Tips

  • Click on the Totals column to sort by Total Sales amount.
  • Click on the Type variable to view only Contract or Perm Sales.
  • Drop the Owner variable into Rows.
    • With Owner at the top, the report will cluster customers by owner.
    • With Owner at the bottom, the report will cluster by customer and show the different consultants that have done business in that account.