Managing Web Responses

Learn how a web response is created, and how to view, convert, reject, or delete one.

How Web Responses Are Created

A web response is created whenever a candidate applies to a job through your career portal, a job board, or another publishing channel. Bullhorn parses the resume and logs a web response against the job.

  • New candidates: If the candidate doesn't already have a record in your database, Bullhorn creates one from the parsed resume.

  • Existing candidates: If the candidate already has a record, Bullhorn logs the web response against it. Depending on your configuration, Bullhorn either updates the existing record with the parsed resume, or leaves the record unchanged and adds the new resume as a file attachment only. If the record isn't updated automatically, review the attached resume and use Parse as Existing to update the record if it's more current. To change this default behavior, contact Bullhorn Support.

Accessing Web Responses

  1. Go to Menu > Submissions.

  2. Filter the Status column by Web Response. You can also run an advanced search on the Status field instead.

  3. Filter the Date Added column in Descending order, so the most recent web responses appear first.

Your Submissions List now shows your most recent web responses.

Save this view as a favorite so you can access it quickly next time.

Managing Web Responses

From the Submissions List, or a job's Submissions tab, you can convert, reject, or delete a web response.

Convert a Web Response to a Submission

Convert a web response to a Submission when the candidate is a strong fit and ready to move further into the hiring process.

  1. Open your Job and select the Submissions tab.

  2. Expand Web Responses and select the checkbox next to the candidate's name.

  3. From the Move drop-d down, select Submission.

  4. Add any comments, choose who to notify, and select whether to edit the submission.

  5. Click Move.

The candidate moves from Web Responses to the Submissions bucket.

Rejecting a Web Response

Reject a web response to indicate the candidate won't advance, while keeping the record for reporting. Rejected web responses also act as triggers for automated candidate engagement.

  1. Open the job and click the Submissions tab.

  2. Expand Web Responses and select the checkbox next to the candidate's name.

  3. From the Move drop-down, select Rejected and confirm a status if required.

  4. Add any comments.

  5. Click Move.

The web response moves to the Rejected bucket on the Submissions tab.

Deleting a Web Response

Deleting a web response removes the record entirely, but doesn't affect the candidate record.

  1. Open the job and click the Submissions tab.

  2. Expand Web Responses and select the checkbox next to the candidate's name.

  3. From the Actions drop-down, select Delete.

  4. Confirm by clicking Delete.

If you delete a web response and it isn't present in any other submission stage, the candidate record remains active.