ATS v2: Group Internal Interview Configuration

Note: To take advantage of the features mentioned in this documentation, your Org needs to be using Package Version 7.16 or newer. See Release Notes for more details about which features were introduced in each release. If you would like to upgrade to the current release, contact Bullhorn for Salesforce Support.

This configuration Guide is designed for Salesforce System Administrators. Please see ATS v2: Internal Interview and Group Internal Interview general information about using this feature.

Overview

This article provides the configuration steps for Group Internal Interviews in ATS v2. This feature requires release 2021.05 or newer.

Configuration Steps

Enable the Group Internal Interview action in ATS v2

Go to Setup > Custom Metadata Types > ATS ActionClosed When used in ATS or Search and Match UI, one of multiple actions available after user has selected a sub-set of Candidates Configuration and enable the Active checkbox on the Group Internal InterviewClosed The third Stage of Job application flow. This is when the recruiter sets up a job interview between Candidate and Client. records.

Configure Email Activity Configurations

See 2020 Email Editor: Email Activity Configurations for more details and configuration instructions.

Enable Automatic Cancellation Emails

  1. Go to Setup > Custom Settings > ATS Configuration Settings
  2. Enable the Interview Cancel Email Flow checkbox. This will result in automatic cancellation emails being sent for both the Internal Interview and SendOutClosed A Client Submission (Sendouts, CV Sent) occurs when a recruiter sends a candidate to the hiring manager for approval to have an interview. Schedules flow.

Set Up Templates for Canceled interviews

  1. Go to Setup > Custom Code > Custom Settings.

  2. Click Manage next to ATS Configuration Settings.

  3. Click Edit.

  4. Make sure fields Select the Internal Interview Cancel TemplateClosed In BH4SF, this mainly refers to email templates and Sendout Interview Cancel Template are filled out with "Default Internal Interview Cancellation - Email Notification".

  5. Click Save.

Group Interview uses the same cancel template as Internal Interview (no separate setting).

Set up a Default Template for Internal Interview Edits

  1. Go to Setup > Email > Classic Email Templates.
  2. Create one template to use as default for each of the actions. You must enter one of the following in the Email Template Name field when creating the template:
    • Default Group Internal Interview Change Email Notification
    • Default Sendout Change Email Notification
    • Default Group Internal Interview Change Email Notification

    If no template exists with the above names, the hardcoded subject and body text will be used.

Update the ATS Action Configuration Custom Metadta Type

This custom metadata type has records for Edit SendOut Schedules, Edit Internal Interview and Edit Group Interviews (one record for each JobClosed A job (vacancy, position, role) is an opening for which a customer's client needs a placement. record type) to support bulk mode in Edit action. Existing Edit Schedules records are no longer used; the values set there need to be transferred to Edit SendOut Schedules records.