Package: Recruiting(JS2)

The Job Seeker's Experience with a Job Board

Jobscience Recruiting allows you to configure each of your Job Boards with two types of job seeker experiences: Authenticated and Non-Authenticated. In either case, the job seeker can search and apply for positions in the same manner.

Non-Authenticated Application Process

There are five distinct parts of the Job Board that the job seeker experiences when applying for a Job.

  • Job Search

  • Job Description

  • Contact Details

  • Resume Upload

  • Custom Questions (Standard Questions / Question Set Questions / EEO Questions)

Job Search

By default, all Posted Job Orders appear below the Searchable Fields. The job seeker can then perform a search to narrow down the results. A Board Setup can place up to five single-select pick list fields and a Keyword Search feature can be placed on the Job Board. The job seeker can use a combination of the displayed fields to perform multiple searches until the desired results appear. The keyword search allows the job seeker to enter in one to three terms (one per box) joined by an AND/OR statement. The system will search the Job Order Title and the Job Order Description fields and display the jobs found in the Results list below the Search Criteria Fields.

Job Description

A job seeker can open the Job Order by clicking the Job Title in the Results list. This takes the job seeker to the Job Description screen. This screen displays the Job Order Title, Job Order Description, and the Email a Friend feature. Based on the Job Board setup, the job seeker can see up to ten additional fields from the Job Order.

The Job Board Administrator selects Job Order details to appear at the top part of the Job Description screen. These fields are static and display key Job Order items that will be useful to the job seeker. When the job seeker changes a value, the Job Board updates immediately. The user may need to refresh the page if it was being viewed at the time the change was made.

The Email this Job feature allows the job seeker to forward the Job Order to someone they feel would be interested in applying to it. Once clicked, the Email Job screen appears and prompts the job seeker to enter in some basic details. Once the job seeker enters the required fields and clicks Submit, the site sends an email to the specified To Email address. The recipient's email contains a link that takes the new job seeker to the Job Description screen that sent the email.

The job seeker can now apply to this Job Order by clicking the Apply for the <Job Order Title> position link at the bottom of the page. Then the Registration/Application process begins.

Note: The number of open applications a Candidate can have at any given time may be restricted by the Max Open Applications option.

Contact Details

Once the job seeker clicks the Apply link on the Job Description screen, the Contact Details screen appears requesting that the job seeker provide:

  • Standard contact information

  • Preferred Contact Method

  • How did you hear about us

Upon submission of this page, the Job Board creates a new contact record containing the values previously entered.

If the email address already exists in the system, the Job Board will not create a new contact. The application generated later in the application process will be added to the existing contact record. If it is determined that the job seeker has already applied to this job, the following message is displayed:

"You have already applied for this job."

Resume Upload

Upon submission of the Contact Information, the Job Board displays the Resume Upload screen. The job seeker now may add a resume to their profile using the Upload, Paste, or Resume Builder options. The Upload and Paste features are always available. The Job Board Administrator has the ability to show or hide the Resume Builder.

Once the Resume has been successfully uploaded, the resume will be Parsed and the data added to your Resume Search Collection. The resume is then added to the Jobscience Recruiting contact record.

Note: The number, size, and type of documents a Candidate can upload during the application process is determined by the Max Number of Attachments, Max Attachment Size, and Accepted Document Types for Attachments options.

Custom Questions (Standard Questions / Question Set Questions / EEO Questions)

Once the job seeker clicks Continue, and if the Job Order contains Standard Questions, Question Set Questions, and EEO Questions, the Custom Questions screen appears. If none of these Question types are part of the Job Order then this screen does not appear and the process is completed.

Standard Questions are tied to the contact record and are presented to the job seeker no matter what Job Order he/ she is applying to. The answers are then tied to the contact record. These questions appear in the section called Employment Questions.

Question Sets are tied to the Job Order and appear only if a Question Set is assigned to the Job Order he/she is applying to. The answers to these questions generate a prescreen record that is tied to the application record, which is tied to the Job Order. These questions appear in the section called Application Questions.

EEO Questions are tied to the application record and appear only if EEO Questions are assigned to the Job Order he/ she is applying to. The answers to these questions generate a prescreen record that is tied to the application record, which is tied to the Job Order. These questions appear in the section called EEO Questions.

Authenticated Application Process

There are four distinct parts of the Job Board that the job seeker experiences when applying for a Job.

  • Job Description

  • Contact Details

  • Resume Upload

  • Custom Questions (Standard Questions / Question Set Questions / EEO Questions)

There are other additional actions only available to authenticated job seekers.

  • Viewing Past Job Applications

  • Updating Contact Information

  • Updating the Uploaded Resume

Job Search

By default, all Posted Job Orders appear below the Searchable Fields. The job seeker can then perform a search to narrow down the results. A Board Setup can place up to five single-select pick list fields and a Keyword Search feature can be placed on the Job Board. The job seeker can use a combination of the displayed fields to perform multiple searches until the desired results appear. The keyword search allows the job seeker to enter in one to three terms (one per box) joined by an AND/OR statement. The system will search the Job Order Title and the Job Order Description fields and display the jobs found in the Results list below the Search Criteria Fields.

Job Description

A job seeker can open the Job Order by clicking the Job Title in the Results list. This takes the job seeker to the Job Description screen. This screen displays the Job Order Title, Job Order Description, and the Email a Friend feature. Based on the Job Board setup, the job seeker can see up to ten additional fields from the Job Order.

The Job Board Administrator selects Job Order details to appear at the top part of the Job Description screen. These fields are static and display key Job Order items that will be useful to the job seeker. When the job seeker changes a value, the Job Board updates immediately. The user may need to refresh the page if it was being viewed at the time the change was made.

The Email this Job feature allows the job seeker to forward the Job Order to someone they feel would be interested in applying to it. Once clicked, the Email Job screen appears and prompts the job seeker to enter in some basic details. Once the job seeker enters the required fields and clicks Submit, the site sends an email to the specified To Email address. The recipient's email contains a link that takes the new job seeker to the Job Description screen that sent the email.

The job seeker can now apply to this Job Order by selecting either:

  • Log In - if he/she previously registered on the site

  • Please Register - to define a username and password, if not previously registered on the site

After the job seeker clicks the Log In link, the Job Board displays Username and Password fields. The job seeker can click the Help icon to the right of the Password field for help on defining or entering a password. Upon successful login, the Job Description screen appears. The job seeker can now apply to this Job Order by clicking the Apply for the <Job Order Title> position link at the bottom of the page. If the job seeker has already applied to this Job Order, the link is replaced with the following message:

"You have already applied for this Job."

If the job seeker is new to the site and clicks Please Register, the Contact Details screen appears.

Note: The number of open applications a Candidate can have at any given time may be restricted by the Max Open Applications option.

Contact Details

Once the job seeker clicks the Apply link on the Job Description screen, the Contact Details screen appears requesting that the job seeker provide:

  • Standard contact information

  • Preferred Contact Method

  • How did you hear about us

Upon submission of this page, the Job Board creates a new contact record containing the values previously entered.

If the email address already exists in the system, the Job Board will not create a new contact. The application generated later in the application process will be added to the existing contact record.

Resume Upload

Upon submission of the Contact Information, the Job Board displays the Resume Upload screen. The job seeker now may enter a cover letter and/or add a resume to their profile using the Upload, Paste, or Resume Builder options. The Upload and Paste features are always available. The Job Board Administrator has the ability to show or hide the Resume Builder.

Once the Resume has been successfully uploaded, the resume will be Parsed and the data added to your Resume Search Collection. The resume is then added to the Jobscience Recruiting contact record.

Note: The number, size, and type of documents a Candidate can upload during the application process is determined by the Max Number of Attachments, Max Attachment Size, and Accepted Document Types for Attachments options.

Custom Questions (Standard Questions / Question Set Questions / EEO Questions)

Once the job seeker clicks Continue, and if the Job Order contains Standard Questions, Question Set Questions, and EEO Questions, the Custom Questions screen appears. If none of these Question types are part of the Job Order then this screen does not appear and the process is completed.

Standard Questions are tied to the contact record and are presented to the job seeker no matter what Job Order he/ she is applying to. The answers are then tied to the contact record. These questions appear in the section called Employment Questions.

Question Sets are tied to the Job Order and appear only if a Question Set is assigned to the Job Order he/she is applying to. The answers to these questions generate a prescreen record that is tied to the application record, which is tied to the Job Order. These questions appear in the section called Application Questions.

EEO Questions are tied to the application record and appear only if EEO Questions are assigned to the Job Order he/ she is applying to. The answers to these questions generate a prescreen record that is tied to the application record, which is tied to the Job Order. These questions appear in the section called EEO Questions.

Other Features

Applying with LinkedIn

A Candidate can apply to a job using their LinkedIn profile information. Click the Apply with LinkedIn icon at the bottom of the Job Details page and then enter your LinkedIn username and password. From here, you can click on Submit Application and have your information sent to the system, which will create a Contact, unless one is found, and create an Application associated with the Candidate Contact and Job Order that was applied for.

Viewing Past Job Applications

This section allows the job seeker to view all the submitted applications sorted by newest to oldest. This gives the job seeker the ability to see the status of their application, which is driven by the application record field: ts2__app_status__c.

Updating Contact Information

This section gives the job seeker the ability to update the contact information that is tied to their Jobscience Recruiting contact record. The Job Board displays the contact record on this screen.

When the job seeker saves changes, the Job Board updates the Contact Record tied to the job seeker's profile. If the job seeker changes his/her email address, the application updates the Email Address on the contact and user records, and the Username on the user record.

Updating the Uploaded Resume

This section gives the job seeker the ability to update the resume attached to their profile. This process also updates the resume search collection with the new resume details.