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Files in Your Workflow

Including files in your workflow allows you to capture the total number of files attached to your records.

You can take this a step further by customizing the specific type of file that you want to trigger your workflow icon. For example, you can specify a file type of Sales Documents which will light up when files are added to a record with that type selected.

To view a list of all workflow customization options, please view this article.

Files

Including [File] in your workflow system settings will add an icon on your records that is triggered when a file of any type is added to a record.

[File] is available for the following entities:

  • Candidates - Using the candidateWorkFlowSteps system setting.
  • Contacts - Using the clientContactWorkFlowSteps system setting.
  • Jobs - Using the jobPostingWorkFlowSteps system setting.
  • Opportunities - Using the opportunityWorkflowSteps system setting.

In System Settings

On Records

Customized Files

Including [File:____] in your workflow system settings will add an icon on your records that is triggered when a file with a specified type is attached to a record, where ____ represents your defined file type.

  • Do not add a space after the colon. For example, [File:Sales Documents] is correct while [File: Sales Documents] is not.
  • The file type that you specify must exist in the fileTypeList system setting.

[File:____] is available for the following entities:

  • Candidates - Using the candidateWorkFlowSteps system setting.
  • Contacts - Using the clientContactWorkFlowSteps system setting.
  • Jobs - Using the jobPostingWorkFlowSteps system setting.
  • Opportunities - Using the opportunityWorkflowSteps system setting.

In System Settings

On Records