Invenias Ideas Portal & Roadmap Prioritisation Process

Overview

This article contains information about the Invenias Ideas Portal.

Invenias utilises the Ideas Portal from a company called Aha! to capture ideas from our customers. This Portal gives all users across all of our customers a vote and a voice, which we can use to prioritise what will have the largest impact when we are planning our Product Roadmap. The ideas posted in this portal are really interesting for our Product & Engineering teams, but they also play a role in deciding how a new or existing feature will look in the future.

Using the Ideas Portal

You can log in to the Ideas portal by visiting https://ideas.invenias.com and entering your Invenias Application Subdomain to log in, or you can go to [subdomain].invenias.com/ideas.

Before submitting an Idea, first, try searching to see if anyone else has already raised something similar that you can vote on. To submit an Idea click the "Add a new idea" button on the Home page of the portal.

Roadmap Prioritisation Process

Using the portal's voting system allows our teams to assess the popularity of suggestions which adds huge value to internal discussions and roadmap planning. In addition to Ideas in the Portal there are a number of other channels that we use to aid in prioritising features in our roadmap:

• Feedback gathered via Customer Round Tables
• Insight captured by Account Managers, especially during Business Reviews
• Feedback and Issues raised through our Support Channels
• Our own vision and thought leadership in driving digital transformation in the Executive Search industry.

No Status - Ideas will usually be left in an "Undecided" state until they receive 30 votes and/or votes from 10 different Invenias customers, at which stage our Product team will review and respond with a status of either:

• In Development - Engineers are working on it. An exact timeframe for release may not be available until a later stage, but as soon as the feature is allocated to a specific Release the Idea will be updated
• Planning to Implement - An Idea that is on the roadmap and whilst a general timeframe may be available this will be subject to change based on other priorities. Watch this space!
• Likely to Implement - The Product Team are interested in this Idea and it will be reviewed during future internal discussions for inclusion in a future Release
• Future Consideration - The Product team is looking at the feasibility of the Idea, possible impact on other initiatives/features and the time it may take to complete. The team hasn't officially decided to take on a request and no time frame is available at this stage.

In many cases, we will let these ideas stand alone in an "Undecided" state for 12-24 months. This will give us a place to drive some discussion about the topic raised and for us to assess the merits of those individual ideas. After some time we simply decide to merge these Ideas into one of the larger buckets or mark the Idea as "Unlikely to Implement" if it seems unlikely to make our roadmap discussions.

In December 2020 we undertook an exercise to merge a lot of ideas in the portal into broad "Improvements to" buckets. We had hundreds of Ideas with only one vote each, which wasn't really giving us a great deal of data to drive prioritisation discussions. In the Descriptions of these "Improvements to" Ideas, you will now find a full list of all the Ideas that have been merged and the "Vote" count is now a reflection of all of the votes received across all of the merged Ideas. The community of users who are now showing as having Voted on one of these broad buckets, may well find themselves invited to participate in webinars or surveys in the future as we look to get feedback on any functionality that we may be developing that aligns with the theme of these ideas.

We look forward to hearing from you.