Managing Note Templates
You can use note templates to help you create notes faster. For example, if you have a checklist of items to cover when you follow up with a candidate after a placement, you can create a template with the questions you typically ask and can then use that template whenever you create follow up notes.
Any user can edit and delete note templates that have a visibility setting of Public. To prevent deletion, set the template visibility to Private.
Creating a Note Template
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In a record, at the top right of the screen, select Actions > Add Note. Alternatively, select the + Add button and choose Note.
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Select Note Template > New.
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Name the note template and set your desired visibility settings.
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If you set a note template to Private, only the template owner can view, edit, or delete it.
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Type your note template in the Note field.
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Click Save.
Editing Note Templates
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In a record, at the top right of the screen, select Actions > Add Note. Alternatively, select the + Add button and choose Note.
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Select Note Template > Organize.
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Select the name of the note templates you want to edit.
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Update the necessary fields, then click Save.
Deleting Note Templates
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In a record, at the top right of the screen, select Actions > Add Note. Alternatively, select the + Add button and choose Note.
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Select Note Template > Organize.
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Select the name of the note templates you want to delete.
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At the bottom of the Edit Note Template screen, click Delete.
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In the window that appears, click Delete.