New Candidate List FAQ

This article contains answers to frequently asked questions about the New Candidate List.

Want to learn more? Check out our Bullhorn Launch course: Introducing the New Candidate List

New Candidate List Access and Enablement

How do I enable the new Candidate List or Candidate Search?

The new Candidate List and Search are currently being rolled out and will be available for all Bullhorn ATS customers in the near future.

If you don’t currently see the new view in your account and would like to enable it, please contact Bullhorn Support. Our team can confirm eligibility and help you with activation.

Can I enable the new Candidate List for only certain users or roles?

If you’d like to pilot the new Candidate List with a specific group of usertypes (for example, your recruiting team only), please reach out to Bullhorn Support. They can review your eligibility and enable the feature for the right users.

Why can’t I see the new Candidate List or Candidate Search?

If you expect to see the new Candidate List but don’t, it’s likely that it hasn’t been enabled for your environment or user type yet.

Please contact Bullhorn Support to verify your configuration. They can confirm whether the feature is active for your Bullhorn instance and help resolve any access issues.

The “Candidates” button or menu option is missing. How can I fix this?

In most cases, missing menu options are related to user permissions or to the new Candidate List not being activated for your environment.

Please contact Bullhorn Support to troubleshoot access issues. Our team can review your settings and restore access.

Can I turn the new Candidate List on or off myself?

No. The new Candidate List and Search can only be enabled by Bullhorn Support.

What should I do if other users in my company can see the new Candidate List but I can’t?

This usually means the new experience has been rolled out to some user roles but not others. Please log a Support ticket with your username and environment. Support can verify whether your account is included in the rollout.

Can I switch back to the old Candidate List?

The legacy Candidate List is being phased out as we complete the rollout. If you’re experiencing issues and need to temporarily revert to the legacy view, please contact Bullhorn Support for assistance.

Quick Search

Why can’t I find a specific saved search in Quick Search?

If you are searching by keyword, only saved searches that include your typed keyword in their title will appear. Try different keywords or verify that the search was saved under your account.

What’s the difference between Quick Search and Advanced Search?

• Quick Search helps you re-open saved or recent searches quickly.

• Advanced Search lets you build new, detailed search criteria from scratch.

Can I access Quick Search from other entities (Jobs, Contacts, etc.)?

Currently, Quick Search is specific to the New Candidate List view.

Advanced Search, Keywords, and Filters

Can I use Boolean operators in Advanced Search?

Yes. You can switch from keywords to Boolean by toggling on the Use Boolean option. You can use AND, OR, and NOT operators along with parentheses to refine results.

How is Advanced Search different from Quick Search?

Quick Search helps you re-open saved or recent searches quickly, while Advanced Search lets you build new, detailed search criteria using filters and Boolean logic.

Can I save an Advanced Search for reuse?

Yes. After building your search, click Save Search to store it for future use.

Does keyword search include custom fields?

Currently, keyword search scans the following:

• Candidate Name
• Occupation
• Current Company
• Resume
• Work History
• File Attachments

Custom fields are not included.

Can I save a keyword or Boolean search for later use?

Yes. Once you’ve built your search, click Save Search to store it for reuse.

Can I add multiple filters from different tabs?

Yes. You can combine filters across Candidate fields, Notes, Custom Objects, and more in a single search.

Why can’t I see certain filters?

Filters only appear if the related field is active and available in your system configuration.

Can I group filters like I do with keywords?

Not currently. Filters are applied together as defined but cannot be grouped into OR/AND sets.

Do filters apply to saved searches?

Yes. Any filters you add are preserved when saving your search for later use.

Will “Is Empty” work for all field types?

Most standard fields support Is Empty, but a few system or calculated fields do not.

Saved and Recent Searches

Can I rename a Saved Search?

Yes. Open the search in Advanced Search, edit the name field, and click SAVE SEARCH.

Why do I see both public and private searches?

Public searches are shared company-wide. Private ones are created by you or shared directly with you.

Can I reorder my Saved Searches?

Currently, Saved Searches appear in the order they were created, with the most recent at the top.

What’s the difference between Saved and Recent Searches?

• Saved Searches are intentionally stored for reuse.

• Recent Searches are automatically recorded when you run a search.

Who can see my Saved Searches?

Only you (for private searches) or users/groups you explicitly share with (for public or selectively shared searches).

Saved Search Migration

Why do my saved search results look different in the new list?

The New Candidate List uses updated field logic, so some criteria behave differently. Review and update filters to match your desired results.

Can I still share a saved search with specific users?

Yes, you can edit your saved searches within the Saved Search slideout and select specific users or departments to share with.

What should I do if some or all of my saved searches didn’t migrate?

Contact Bullhorn Support; they may need to manually trigger the migration process.

Will unsupported fields be added later?

Yes, additional field support, such as Address and Category, is being developed for upcoming releases.

Viewing and Actioning Results

Can I take actions directly from the candidate slideout?

Yes. Use the Actions button to email, add notes, or create tasks for the candidate.

Is the candidate slideout available for all user types?

It’s available to users with access to the Candidate List. Some details and actions may vary based on user permissions.

Can I view resumes without downloading them?

Yes. Resumes display inline when available, so there’s no need to download files.

Why do I see fewer fields than usual?

The slideout shows a condensed record view for speed and focus. Open the full profile to see all fields.

Can I perform all bulk actions across every page of results?

No. Only certain actions (like Email, Add to Distribution List, or Export as CSV) apply to all matching results.

Why do I see fewer bulk action options than my teammate?

Bulk action availability depends on your role and entitlements. Contact your admin if you need additional permissions.

Can I undo a bulk action?

No. Bulk actions are permanent once confirmed, so review your selections carefully before proceeding.

Can I filter before running a bulk action?

Yes. Filters and search criteria define which candidates are selected before you choose bulk actions.

Column Layout

Can I create more than one custom layout?

Yes. You can create and save multiple layouts and switch between them as needed.

Do saved layouts apply to other users?

No. Layouts are user-specific, allowing each user to customize their view independently.

Why can’t I see some fields in the column list?

Only fields available on the Candidate entity can be displayed. Some fields, such as Custom Object fields, cannot be added as columns.

Do layouts sync between browsers or devices?

Yes. Saved layouts are tied to your Bullhorn user account and persist across browsers once saved.

Quick Filters and Users Filter

Do Quick Filters work the same as Advanced Search filters?

Yes. Quick Filters automatically sync with Advanced Search, so updates in one view will appear in the other.

Can I save my Quick Filters for future use?

Quick Filters automatically sync with Advanced Search, so if you save a search, any Quick Filters you applied will also be saved as part of the criteria.

What’s the difference between Quick Filters and Column Filters?

Quick Filters and Column Filters work in the same way—they both act as shortcuts to the Add Filter tool in Advanced Search.

Column Filters were added to replicate the familiar behavior from the legacy Candidate List and give you another quick way to access filters right from your list view.

Can I filter by multiple users or groups at once?

Yes. The Users Filter supports multi-selection for easier team-level searches.