ATS v2: Admin: Verify Separate Interview, Interviewee Templates Email Page Types

Make sure that records for the default Bullhorn Recruitment Cloud OOTB Email Page Types are present.

  1. Click the 9 dots icon for the App Launcher.
  2. In the field Search apps and items..., enter "Email Page Types".
  3. Click the dropdown, and select from All List view.
  4. Verify the Email Page Types match the below list:
    • ATSv2: Internal Interview (API Name: InternalInterview)
    • ATSv2: Send Email (API Name: SendEmail)
    • ATSv2: SendOut Schedule (API Name: SendOutSchedule)
    • ATSv2: Submit With Email (API Name: SubmitWithEmail)
    • CV Manager - Share CV (API Name: ShareCV)
    • Call List - Candidate Marketing (API Name: MarketingCallList)
    • Call List - Standard (API Name: StandardCallList)
    • Job Lead Email (API Name: JobLeadEmail)
    • Long List (API Name: LongList)
    • Registration Interview (API Name: RegistrationInterview)
    • Rejection Email (API Name: Rejection)
    • TextKernel Sam Email (API Name: TextKernelSamEmail)
    • Unrejection Email (API Name: Unrejection)
    • Group Interview (API Name: GroupInterview)
    • Interview Cancel (API Name: InterviewCancel)

Missing Email Page Types

Complete the following steps if some of the OOTB default email page types are missing:

  1. Create the email page type if it's missing from the aforementioned list.
  2. Execute the following Apex script in the Developer Console:
    • Copy
      TR1.Utility.createDefaultEmailPageTypes();
  3. Refresh the list of email page types.
  4. The missing records for the main OOTB email page types should appear.

Next Steps

You will want to ensure Email Page Type records have a specific record type. For details, see ATS v2: Admin: Configure Separate Interview, Interviewee Templates Email Page Record Types.