GDPR Support

Bullhorn provides several features to help you manage personal data, respond to data requests, and maintain compliance with GDPR regulations. Use this guide to find the right tool for your task.

For more information about Bullhorn's overall GDPR commitment, see Bullhorn’s Commitment to the General Data Protection Regulation (GDPR).

Enable GDPR Support

Contact Bullhorn Support if you would like to enable any of the features covered in this article.

Available Features

Opt-In and Consent Management

Configure default opt-in settings for SMS and mass mail, track consent responses on records, and send consent request emails to collect compliance data from candidates and contacts.

See Opt-In and Consent Management for details.

Encrypted Fields

Store sensitive data in a secure, encrypted format at the database level. This ensures that even if your data is exported or backed up, the information remains protected.

Data storage reminders: Every six months, GDPR Admins will see a top banner message in Bullhorn asking them to confirm they're properly storing data. When the admin selects Confirm, this is recorded in the system.

See Encrypted Fields for details.

Candidate, Contact, or Lead Erasure

GDPR Admins can use the Erase Candidate (or Contact or Lead) option to anonymize people's records in the system. This action removes names, contact information, notes, attachments, and linked data.

See Candidate, Contact, or Lead Erasure for step-by-step instructions on anonymizing single or multiple records.

Export Emails and SMS Messages

Extract inbound emails and SMS messages from individual candidate, lead, or contact records. Use this when someone requests their communication history or as part of a complete data export.

See Export Management for instructions on exporting inbound emails and SMS messages.

Encrypted Files

Use file encryption for sensitive documents stored as file attachments on records. When encryption is enabled, a lock icon appears next to any encrypted file so users know they're viewing sensitive information.

Secure URLs in Emails: When file attachments exceed the maximum value in an email, the URL that takes users back into Bullhorn uses “https” rather than “http”.

See Encrypted Files for more information.