Adding a Phone Number Field

Phone number fields let you capture additional contact numbers on your Bullhorn records. These fields are perfect for collecting work lines, alternate numbers, or other contact details to help keep communication clear and consistent.

If you want to explore other types of custom fields you can add, see About Custom Fields.

Common Use Cases

Recruitment teams often use phone number fields for:

• Secondary phone numbers, such as a work line or direct extension.

• Alternate contact methods, like a personal mobile number for urgent communication.

How to Add a Phone Number Field

1. From the Bullhorn Menu, select Admin > Field Mappings.

   • S-Release: Go to Tools > Field Mappings.

2. Expand the entity where you want to add the field.

3. In the Field column, type "customText" and press Enter.

4. Select an unused customText field from the list.

   • Phone number fields should be created using an available customText field.

5. In the pop-up window, complete the field settings:

   Field	Description
   Display	The label users will see inside Bullhorn.
   Edit type	Choose Phone to format the field for phone number entry. This ensures the field accepts standard phone number formatting.
   Required	Selecting this option will make the field mandatory when saving the record.
   Hidden	Selecting this option will hide the field from the record layout.
   Allow Multiple Values	Allows users to store more than one value. Some field types do not support multiple values.
   Sort Order	Enter the number that determines where this field appears on the Edit screen. Sort orders must be unique. Leave spacing between fields (for example, 130, 135) so you can easily add more fields in between them later.
   Value List	Leave blank. Phone fields accept typed values.
   Display List	Leave blank. Phone fields do not use display values.
   Default Value	Leave blank unless you want the field to pre-populate with a standard number (rare).
   Description	Optional; A short explanation that appears under the field to help users understand its purpose.
   Hint	Optional; helper text that appears inside the field in grey.
   Field Interaction	Optional; Add a field interaction if you want this field to trigger conditional behaviors.

6. Click Save.

   • You may need to refresh your Bullhorn session to see the changes.