Amplify Transcribe Metrics Dictionary
Amplify Transcribe Metrics are only available to Bullhorn Amplify customers.
Amplify Transcribe Metrics give you visibility into how your team uses Amplify Transcribe, so you can track how many calls and meetings are transcribed, which note types and recording methods are used, and how Transcribe relates to submissions and placements.
The metrics and ratios listed in this article are used in the Amplify Dashboards: Transcribe Tab. The Targetable? column indicates whether the metric can be used as a target. See Targetable and Non-Targetable Metrics for more information.
What Counts as Transcribe Activity
Amplify Transcribe records, transcribes and summarizes calls and meetings, then saves the summary as a note on the relevant Bullhorn record. Each call or meeting that is transcribed is counted once, however long it lasts. Calls and meetings are captured in these ways:
- Bot: The Transcribe bot joins a scheduled call on Zoom, Microsoft Teams or Google Meet and records it.
- Bot Live: Bot recording with the live feature turned on. During the call, Transcribe shows the template for the call type and ticks off each topic as it is covered.
- Browser Recording: No bot joins. Transcribe captures the call through your computer's speakers and microphone, for example for phone calls and in-person meetings.
- Browser Recording Live: Browser Recording with the live feature turned on. During the call, Transcribe shows the template for the call type and ticks off each topic as it is covered. The live feature can be turned on or off for both browser and bot recordings.
Metrics that include Transcribe Assisted count records where the Candidate or Client Contact had a Transcribe activity within the last 3 months.
For details on Amplify Transcribe, see Amplify Transcribe.
Transcribe Activity Metrics
Transcribe activity metrics track the calls and meetings transcribed within the selected timeframe, by who they were with and how they were captured.
| Metric Name | Targetable? | Description |
|---|---|---|
|
Transcribe: Total |
Yes |
A count of calls / meetings in the selected timeframe where the virtual note taker joined and transcribed the conversation. Each call / meeting is counted once. |
|
Transcribe: Total Duration |
Yes |
Sum total of duration in minutes of calls / meetings within the selected timeframe where the virtual note taker joined and transcribed the conversation. |
|
Transcribe: Candidate Calls |
Yes |
A count of calls / meetings with Candidates in the selected timeframe where the virtual note taker joined and transcribed the conversation. |
|
Transcribe: Client Calls |
Yes |
A count of calls / meetings with Client Contacts in the selected timeframe where the virtual note taker joined and transcribed the conversation. |
|
Transcribe: Internal Meeting |
Yes |
A count of internal calls / meetings in the selected timeframe, where no external domains were invited, and the virtual note taker joined and transcribed the conversation. |
|
Transcribe: Live Calls |
Yes |
A count of calls / meetings in the selected timeframe where the browser recording joined and transcribed the conversation. |
|
Transcribe: User Activity |
Yes |
User Activity data from calls / meetings within the selected timeframe where the virtual note taker joined and transcribed the conversation. |
Transcribe Assisted Metrics
Assisted metrics track the submissions and placements created within the selected timeframe where there had been Transcribe activity beforehand.
| Metric Name | Targetable? | Description |
|---|---|---|
|
Internal Subs: Transcribe Assisted |
Yes |
A count of Shortlists / Internal Submissions created in the selected timeframe where the Candidate or Client Contact had a Transcribe activity within the 3 months prior. |
|
CVs / Client Subs: Transcribe Assisted |
Yes |
A count of CVs Sent / Client Submissions created in the selected timeframe where the Candidate or Client Contact had a Transcribe activity within the 3 months prior. |
|
Placements: Transcribe Assisted |
Yes |
The total number of Placements created in the selected timeframe where the Candidate or Client Contact had a Transcribe activity within the 3 months prior. |
Ratios
The Transcribe ratio compares Transcribe metrics. It is displayed as a percentage, rounded to the nearest whole number. Ratios cannot be used as targets.
| Metric Name | Targetable? | Description |
|---|---|---|
|
Transcribe Impact |
No |
The proportion of total Placements where the Candidate or Client Contact had a Transcribe activity within the 3 months prior. Ratio: Placements: Transcribe Assisted ÷ Total Placements. |
Transcribe Attributes
The following attributes are used to break down Transcribe metrics in the Note Type Scoreboard and Meeting Source panels. They are not metrics, so they have no Targetable? setting.
| Attribute | Description |
|---|---|
|
Transcribe User Activity Note Type |
The Bullhorn note type used for the call or meeting, such as Phone Screen, Job Intake Call or Client Call. Admins choose which note types are available as call types, and configure a prep sheet and summary prompt for each, in the Transcribe Config tab of Amplify Admin. Shown as the rows of the Note Type Scoreboard panel. |
|
Transcribe Meeting Recording Source |
How the call or meeting was captured: Bot, Bot Live, Browser Recording, or Browser Recording Live. See What Counts as Transcribe Activity. Shown as the breakdown in the Meeting Source panel. |