Amplify Dashboards: Transcribe Tab

The Transcribe tab of the Bullhorn Analytics prebuilt Amplify Impact & Adoption Dashboards shows how your team is using Amplify Transcribe. Use it to track how many calls and meetings are transcribed and by whom, see which note types and recording methods are used, and see how Transcribe relates to submissions and placements.

This dashboard is only available to Bullhorn Amplify customers.

For definitions of each metric used in this dashboard, see Amplify Transcribe Metrics Dictionary.

Accessing the Dashboards

Log in to Bullhorn Analytics.
Select the Dashboards module at the top of the screen.
Select Open in the sidebar to view available dashboards.
Select Amplify Impact & Adoption Dashboards.
Select the tab you want to view.

Dashboard Toolbar

The dashboard toolbar contains options for filtering and refreshing data:

Refresh: Select the circular arrow icon in the top right to update all panels with the most current data from your Bullhorn system.
Filter: Select the filter icon to display or hide the dashboard top-level filters.

Top-Level Filters

All panels use inherited dashboard settings. The following filters apply across every tab.

Company View Filter

The company view filter controls whose data the dashboard displays by default. Select Logged in User to view your own data. If you save the dashboard with this filter active, it becomes your default view each time you open it. Select Logged in User's Group to view your team's data. This shows data for all users in your group.

Timeframe Filter

Use the date picker to select a timeframe or choose a custom date range. Every panel on the dashboard uses the selected timeframe. The default for this dashboard is Last 30 Days.

Client Filter

Use the Filter by Client dropdown to search for or select a specific client.

Dashboard Panels

Transcribe Deployment

An Impact Comparison Panel that uses a bar chart to compare Transcribe activity in the selected timeframe against the previous period across four measures. Each measure shows the current period against the prior period. Use this panel to see whether Transcribe usage is growing. Higher values are better for all four measures.

Clicking anywhere on this panel opens a grouped view of all the panel's metrics, organized by category with a percentage change badge shown for each group. See Impact Comparison Panel Clickthrough Navigation for details.

Each section corresponds to the following metric:

Total: A Period vs Prior Period comparison for Transcribe: Total.
Candidate Calls: A Period vs Prior Period comparison for Transcribe: Candidate Calls.
Client Calls: A Period vs Prior Period comparison for Transcribe: Client Calls.
Internal Calls: A Period vs Prior Period comparison for Transcribe: Internal Meeting.

Top Users: Transcribe Calls

A Leaderboard Panel that ranks users by the number of calls and meetings they transcribed, in descending order. Use this panel to identify the users who use Transcribe most. Ranked by: Transcribe: Total.

Non-Adopters: Transcribe Calls

A Leaderboard Panel that ranks users by the number of calls and meetings they transcribed, in ascending order, so the users who use Transcribe least appear first. These are not necessarily users with no activity. Use this panel to identify the users who use Transcribe least. Ranked by: Transcribe: Total.

Reach out to the users at the top of this list to find out whether they need training or support to use Transcribe.

Transcribe: Placement Impact

A Ratio Panel that shows the percentage of total placements in the selected timeframe where the Candidate or Client Contact had a Transcribe activity in the prior 3 months, compared against the previous period. A higher percentage is better. Use this panel to see how much of your placement activity Transcribe is involved in. The panel displays the ratio Transcribe Impact.

For the ratio definition, see the Ratios section of the Amplify Transcribe Metrics Dictionary.

Key Metrics Assisted by Transcribe: This Period vs Last Period

An Impact Comparison Panel that uses comparison bars to compare the submissions and placements assisted by Transcribe in the selected timeframe against the previous period. Higher values are better for all three measures. Use this panel to see whether Transcribe is helping to drive submissions and placements.

The panel tracks the following measures:

CVs Sent / Client Submissions: A Period vs Prior Period comparison for CVs / Client Subs: Transcribe Assisted.
Shortlists / Internal Submissions: A Period vs Prior Period comparison for Internal Subs: Transcribe Assisted.
Placements: A Period vs Prior Period comparison for Placements: Transcribe Assisted.

Transcribe: Note Type Scoreboard

A Small Data Grid that lists the note types used for transcribed calls and meetings in the selected timeframe, with the amount of activity for each, in descending order. Use this panel to see which types of calls and meetings your team transcribes most. The panel shows the metric Transcribe: User Activity by Transcribe User Activity Note Type. For the attribute definition, see the Transcribe Attributes section of the Amplify Transcribe Metrics Dictionary.

Transcribe: Meeting Source

A Small Data Grid, displayed as a pie chart, that shows how calls and meetings in the selected timeframe were captured: Bot, Bot Live, Browser Recording or Browser Recording Live. Use this panel to see which recording methods your team uses. The panel shows the metric Transcribe: Total broken down by Transcribe Meeting Recording Source. For the attribute definition, see the Transcribe Attributes section of the Amplify Transcribe Metrics Dictionary.

Transcribe: Total Duration

A Metric Panel that shows the total duration, in minutes, of the calls and meetings transcribed in the selected timeframe, compared against the previous period. A higher number is better. Use this panel to see how much call and meeting time your team is capturing with Transcribe. The panel shows the metric Transcribe: Total Duration.

Performance Snapshot

A Performance Snapshot Grid that shows the key Transcribe metrics and ratio by group and user. Expand a group to see the users within it. Scroll across to see all columns. Use this panel to compare Transcribe adoption across teams and individuals. The grid shows the following metrics and ratio:

Transcribe: Total
Transcribe: Client Calls
Transcribe: Candidate Calls
Transcribe: Internal Meeting
Transcribe: Live Calls
Internal Subs: Transcribe Assisted
CVs / Client Subs: Transcribe Assisted
Placements: Transcribe Assisted
Transcribe Impact (ratio)